Billing & Insurance Policy

  • As a courtesy, Compass Pediatrics, verifies your benefits with your insurance company. A quote of benefits is not a guarantee of benefits or payment. Your claim will process according to your plan, if your claim processes differently from the benefits we were quoted, the insurance company will side with the plan and will not honor the benefit quote we received.
  • It is the policy of Compass Pediatrics that payment is due at the time of service unless other financial arrangements are made in advance. We require all patients to pay their deductible, copay and/or coinsurance payment at the beginning of each visit. The office manager at your location will explain this information to you prior to your first visit. At the conclusion of your visits with us you may be billed for any outstanding balances. If there is a credit, you will be provided a refund promptly or if you would like we can leave a credit on the account for future visits.
  • If you are covered by health insurance with Pediatric benefits, we will be happy to bill your insurance. Please provide your insurance information to the front office staff and we will verify your coverage as a courtesy. Accepting your insurance does not place all financial responsibilities onto this practice, and you will be held accountable for any unpaid balances by your plan.
  • Although we are contracted with most insurance carriers, our services may not be covered by your particular insurance plan. Please remember that you are 100 percent responsible for all charges incurred: our verification of your insurance benefits is not a guarantee of payment.
  • We highly recommend you also contact your insurance carrier and check into your coverage for Pediatric coverage. Do not assume that you will not owe anything if you have more than one insurance policy.
  • All balances under $50.00 must be paid in full. Compass Pediatrics will allow payment plans to be set up with the office manager on all balances over this amount. A monthly text message with a payment link will be sent to the Guarantor for payment. If at any time the agreement to pay monthly shows to be in default by the responsible party the full balance may be required before the patient will be allowed to be seen.
  • We accept cash, check and credit card. If a check comes back returned there will be a $30.00 return check fee added to the amount returned.